Employment

Employment

Retail Support Staff- FULL or PART TIME
Donlon Pharmacy & Toy Jungle, Decorah, IA
Full Time: Minimum Work Hours: 32 hours/week
Part Time: Minimum Work Hours: 15 hours/week
Starting Wage: $10.00/HR

We are looking for a candidate to help us maintain the highest level of customer service- while working the cash register and interacting with customers in all departments.

Candidates should be compassionate and able to multi-task in a fast-paced environment. Customer Service Experience or an eagerness to learn is very important.

If you are a person dedicated to making someone’s day a little easier through a smile, conversation, and compassion, we need you to be part of our team.

HOURS
Operating hours are M-F 9:00-6:00/Sat. 9:00-3:00. Work schedule will vary weekly from 8:00 am (staff trainings) to 6:15 pm. This position requires working rotating Saturdays (8:45 am-3:15pm).

Flexible hours for students.

RESPONSIBILITIES INCLUDE

  • Create a positive impression with every customer, patient, and visitor in the store
  • Assist customers in gift & toy departments; help with inventory process
  • Serve in a supporting role for the pharmacy team (operate the register and assist pharmacy patients)
  • Answer phone calls from patients, providers and staff
  • Operate the cash register and process: counting money, handling receipts, end-of-day reports
  • Adhere to HIPPA Requirements
  • Communicate patient concerns/questions to pharmacy staff
  • Perform general cleaning tasks
  • Perform general tasks that support an organized, efficient work area
  • Attend weekly scheduled staff trainings (flexibility for students)

POSITION REQUIREMENTS

  • High School diploma/equivalent OR enrolled as High School student
  • Excellent communication skills
  • Outgoing and compassionate to all individuals
  • Dependable in all situations
  • Computer and cashiering skills required
  • Experience in customer service or an eagerness to learn
  • Ability to communicate well with all co-workers
  • Ability to prioritize & multi-task required tasks in a fast-moving environment
  • Prolonged standing and walking.

BENEFITS/Full Time (32 hours or more):
Health & Dental Insurance, PTO, Simple IRA and 20% Employee Discount (Toys, Gifts, HME, OTC)

BENEFITS/Part Time:
PTO and 20% Employee Discount (Toys, Gifts, HME, OTC)

COVID19 Information

  • This position requires you to work directly with customers.
  • All staff members are expected to receive the COVID19 vaccine.
  • Staff members are required to wear masks and customers are asked to wear masks.

Serious candidates can apply multiple ways:

  • Call the store and ask directly for the Store Manager, Nicole
  • Email a resume and cover letter to nicole@donlonpharmacy.com
  • Mail a resume and cover letter to Donlon Pharmacy 201 West Water Street, Decorah IA 52101
  • Stop into the store for an immediate interview (ask for Retail Store Manager, Nicole)